Returns & Exchanges

Introduction:

• The domain http://www.sanjadityadesigns.com including any web-pages thereof is the web-site (“Website”) of Sanj Aditya Designs (hereinafter “we”, “us”or “our”) having its Registered Office at FF-24, Galleria Market, Gaur City-2, Greater Noida West, U.P – 201 308
• This policy sets out the terms and conditions, on fulfilment of which Sanj Aditya Designs may permit you to either (i) return the products and/or (ii) exchange them for other products.
• This policy applies to all the products sold by Sanj Aditya Designs through the Website
• You are requested to read our Terms and Conditions and other policies available on the Website in addition to this policy as the same are binding upon you.

Conditions for Returns or Exchange:

Sanj Aditya Designs has a simple and hassle-free return and/or exchange policy for certain products purchased from the
Website provided the following conditions are fulfilled:

• For apparel, we offer a 3-day return policy. However, customized styles are non-returnable/non-exchangeable. Blouses are also non-returnable/non-exchangeable.
• Products which are on warehouse sale are also non-returnable/non-exchangeable.
• For Returns or Exchange timelines, Please check the return policy under the shipping details of any product. Sanj Aditya Designs may update this from time to time and without any prior intimation to you.
• The product must be returned in its original condition along with the invoice, all labels, tags, authenticity cards, dust bags, designer boxes,hangers, freebies, if any, and other packaging intact sold as a part of the product.
• Any product sought to be returned or exchanged, should be unworn, unused, or unwashed. Products that are found to be worn, used, damaged, or soiled will not be accepted for return or exchange.
• Products returned under this policy will be subject to quality testing/inspection.
• In case of any return/exchange/alteration request for international orders,a restocking or return handling fee of USD 50 or 20% of the product-selling value, whichever is lower will be applicable. This will be deducted from the amount that is refunded to the Sanj Aditya Designs original source of payment when executing the refund.
• Complaints for missing/damaged/wrong items delivered should be raised within 48 hours of delivery.
• In the event that the product to be returned satisfies the Statutory Refund Criteria, you will be entitled to a refund of the consideration for such product which will be credited to either your the original account/mode of payment. Whereas “Statutory Refund Criteria” means any one of the following cases –
• The product purchased by you does not conform to the characteristics or features listed on the website or otherwise agreed to in writing; or
• The product purchased by you is delivered late from the stated delivery schedule, except where such delay is on account of unforeseeable circumstances out of Sanj Aditya Designs’ control or any other force majeure.
• Notwithstanding anything contained in this policy, Sanj Aditya Designs reserves the right to reject any request for the return and/or exchange of any products without giving any reasons for the same. In such cases,products will be sent back to the customer at the original shipping address.
• Sanj Aditya Designs Wallet shall not exceed the value of the product returned and/or exchanged but may be subject to deductions of any benefits for example any discounts availed, shipping or delivery charges waiver,etc., if any.
• Customized or special delivery orders cannot be returned/exchanged.

Returns or Exchange Procedure:

• The returns procedure can also be initiated through the Website by following the below-mentioned steps:
• If you purchased from the Website as a guest, please register on the Website using the same email address provided while purchasing the product so that your products appear in your order history. You can initiate the process of return only if the said product appears in your order history.
• Alternatively, you can initiate the returns/exchange procedure by writing an e-mail to support@sanjadityadesigns.com.