HOW DO I MAKE A PURCHASE?

Shopping at Sanj Aditya Designs is easy:

• If you know what you are looking for, use the ANARKALI, SAREE, SUIT and HANDEMBROIDRY links.
• Once you have found an item, select your size and click on the ‘ADD TO SHOPPING CART’ button underneath each
  item.
• Review the items in your shopping bag by clicking the ‘SHOPPING BAG’ link at the top of the page. You can use
  the ‘REMOVE FROM BASKET’ link to delete items from your shopping bag.
• Click on ‘PROCEED TO PURCHASE’ to complete your order.

Do I need to set up an account to place an order?

Yes. You can browse through the collection without creating an account and select merchandise you like. But, to be able to buy, you need to set up an account which is a fairly easy process.

Register with us and you’ll be able to enjoy the following benefits through your Sanj Aditya Designs account:

• Track your orders and review past purchases
• Request your return or exchange directly from your account
• Save your address and card details so you can shop even quicker next time
• Manage your account details, address book and email preferences
• To create an account, simply click on ‘SIGN IN’ and then ‘REGISTER NOW’ to fill in your details.

I’ve forgotten my password. What should I do?

If you have forgotten your password, click here to change it or follow the ‘FORGOT PASSWORD’ instructions on the SIGN IN page

Which size should I choose?

All products are sold as per the size guide mentioned. To convert this to your usual size, simply click on the ‘size conversion chart’ link which you will find on every product page.

As sizes can vary greatly based on the design, we have also provided the actual dimensions of each product for you to compare with your own body measurements.

Where an item runs small or large to size, this will be identified within the ‘size & fit’ tab on every product page. In addition, our customer care team can answer all your questions on sizing and fit – simply email support.com for advice.

Are the colours of the products shown on the website accurate?

While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.

How do I know if an item is in stock?

All items are in stock unless ‘SOLD OUT’ is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If the product you want to buy is out of stock, please email customercare@perniaspopupshop.com to find out if there is a backorder for that item (you will need to be a registered user).

What payment methods does Sanj Aditya Designs accept?

We accept Visa, MasterCard, American Express, and Maestro credit and debit cards. We also have Payment by UPI, Google Pay, and Net Banking options. Please note that we do not accept any other methods of payment apart from those listed on the site at the time of payment..

• During your next purchase, simply ‘UNSELECT’ the option ‘REMEMBER MY PAYMENT DETAILS’ on the payment page.

Does Sanj Aditya Designs ship to multiple addresses?

Unfortunately, you may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address. For corporate orders, please contact support@sanjadityadesigns.com for assistance.

Can I change my shipping address after my order has been dispatched?

We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.

Can I add items to an existing order?

Unfortunately, it is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.

How will I know you received my order?

After you place your order, you will be sent an email confirming that it has been received.

Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS.

Where is my order?

Estimated delivery times are to be used as a guide only and commence from the date of dispatch, Sanj Aditya Designs is not responsible for any delays caused by destination customs clearance processes. Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS. If you are not registered, sign up now so you can track future orders.

Why are shipping restrictions applied to some items?

Due to domestic and international trading agreements and regulations, Sanj Aditya Designs is obliged to adhere to particular shipping restrictions.

How much duties and taxes will I have to pay?

For Indian Customers.

Product prices displayed are inclusive of all taxes and duties.

For International Customers.

Product Prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.

Is my package insured?

All items are insured against theft and accidental damage whilst in transit from Sanj Aditya Designs to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, we recommend that you either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.

Can I add items to an existing order?

Unfortunately, it is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.

Does SANJ ADITYA DESIGNS have seasonal sales?

Sanj Aditya Designs, like offline shops, offers seasonal sales. Please note that Sanj Aditya Designs cannot guarantee that its prices will be equivalent or equal to offline boutiques when they go on sale. Also, due to the exclusive nature of our stock, we can’t guarantee that an item will still be available for purchase late in the season.

What are cookies? Should I be worried about them?

A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites. We use cookies to keep track of how often you visit our website, the contents of your shopping bag, previous purchases and to deliver content specific to your interests. They are designed to assist your shopping and are therefore nothing to worry about. Most browsers are automatically set up to accept cookies, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. Registered customers who have cookies enabled will be automatically recognized when they visit Sanj Aditya Designs – your name will appear in a welcome message at the top corner of the website. You will be able to access your Wish List and then add or move items, register interest for pieces not yet in stock or request item updates without signing in to your account. When you proceed to purchase you will be prompted to enter your email address and password and review your shipping and payment details before completing your order.